Responsible Gaming

Responsible Gambling at Casino New Brunswick

Safe and Balanced Gaming Habits

At Casino New Brunswick, we promote safe and balanced gaming habits to ensure a fun and enjoyable experience for all our players. We encourage you to set limits on your deposits, losses, wagers, and sessions to maintain a healthy relationship with gaming.

• Set realistic goals: Treat gaming as entertainment rather than income.
• Budget management: Allocate a specific budget for gaming and stick to it.
• Monitor your spending: Keep track of your transactions to avoid overspending.

Deposit Limits

You can set deposit limits to control the amount of money you spend on gaming. To do this:

1. Log in to your account
2. Go to "Account Settings" or "My Account"
3. Select "Deposit Limit"
4. Choose a limit from our available options:
   • Daily: Maximum daily deposits
   • Weekly: Maximum weekly deposits
   • Monthly: Maximum monthly deposits
5. Confirm the changes

Loss and Wager Limits

Set loss limits to prevent significant losses, and wager limits to control the amount you bet per game.

1. Log in to your account
2. Go to "Account Settings" or "My Account"
3. Select "Loss Limit" or "Wager Limit"
4. Choose a limit from our available options:
   • Loss: Maximum loss allowed before closure of session
   • Wager: Minimum and maximum bets per game

Session Reminders

We provide regular reminders to help you keep track of your gaming sessions.

1. Set time limits for each session
2. Use our reality checks to remind you to take breaks

Cooling-Off Periods

Take a break from gaming with our cooling-off periods, which can be set for 24 hours, 7 days, or 30 days.

1. Log in to your account
2. Go to "Account Settings" or "My Account"
3. Select "Cooling Off"
4. Choose the desired period:
   • 24 Hours: Immediate cooling off with a maximum of 24-hour break from gaming activities.
   • 7 Days: Self-imposed ban on accessing the game for a week
   • 30 Days: Self-imposed ban on accessing the game for a month

Account Verification and Age Restrictions

Please ensure that you are at least 18 years old (or as specified by your jurisdiction) to use our services. We verify ages through identification documents.

1. Provide required ID documentation upon registration or during account maintenance
2. Verify age restrictions for each country we operate in, adhering strictly to local regulations and minimum age requirements

Support Organizations and Professional Help Resources

If you feel that gaming is negatively affecting your life or someone else's life:

• Contact our support team via email or phone (available 24/7)
• Reach out to organizations like GamCare (for the UK) or the National Problem Gambling Helpline (US)

Account Security and Player Protection

We take player protection seriously, using robust security measures to safeguard your account information.

1. Password-protect your account
2. Enable two-factor authentication for added security
3. Regularly update your password for enhanced safety

Mobile Gaming Awareness

Mobile gaming can be convenient but also poses unique challenges. Be mindful of your mobile usage and set limits accordingly:

• Limit access to the app during certain times or days
• Set budget restrictions specific to mobile gaming sessions
• Utilize reality checks more frequently on mobile devices due to their frequent use.

Family/Device Protection Measures

Protecting vulnerable family members or individuals from problematic gaming is a significant aspect of responsible gambling. We recommend implementing tools such as parental controls:

1. Activate parental control features on your device
2. Limit access to games based on age ratings and individual needs